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About Hotter Shoes

Stewart Houlgavewas the founder of Hotter Shoes, however it was his father who inspired him which made it into a phenomenal success today.

In 1959 Stewart’s father used his experience he gained from over the years from Skelmersdale’s Shoe Company to set up his own business of making slippers. He invested all of his passion, time, money and energy into keeping customers happy.

By 1985 Stuart had contributed to his dad’s business and was now a professional in making and polishing shoes. He wanted to get into the retail and manufacturing business too, but wanted to concentrate on making shoes which were similar to slippers with the comfort, but more stylish and that could be worn outside.

So he did just that and by 1993 Hotter Comfort Concept was born. He discovered a material which was the secret to all comfort and support-polyurethane. This was light but made from excellent quality material which could be discretely hidden in shoes for all the support you need.

1996 came and customers were demanding for Stewart’s products, so the Hotter Comfort Concept Catalogue was launched and his classic Dew shoe style was placed in three magazines as an advert and was a big success.

He decided to create a website and open his first store in Southport between the years of 2002-2003, to cater for individual needs. Since then the Hotter Shoes making factory is the biggest one in the UK with a £6 million investment. They are also making a pair of shoes every 20 seconds in the UK, which is very impressive, and are increasing their international buyers every day.

They do an extensive range of shoes from flip flops, pumps, sandals, trainers, boots and flats, as well as designing an accessories range of bags, purses, umbrellas and more. All their products are affordable and made from the very best fabric.

100% happy guarante

Hotter Shoes run an excellent customer satisfaction guarantee scheme. When you receive your order from Hotter Shoes, you have 90 days to return them. You want to exchange your shoes for another pair, send them back with the free return label and wait for your new pair to be sent back.

Alternatively, if you want a refund for your item, you can send them back to Hotter Shoes and enjoy a full refund, minus £2.20 to cover the return postage. You can shop with confidence knowing that if you're not 100% happy with your shoes, you have 90 days to change or send them back.

Opening Hours and Contact Information

Hotter Shoes is an online retailer so is available all day, every day. Or their stores are open from 9:30am-5:30pm Monday- Saturday and 11am-5pm on Sundays. If you need to speak to someone from customer services then simply email on customerenquiries@hottercomfortshoes.com or phone on 1 866 378 7811 between the hours of 8am-11pm.

Company Registration Number

Hotter Shoes company registration number is 641365

Head Office Address

2 Peel Road, West Pimbo, Skelmersdale, WN8 9PT