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Claire’s is the leading retailer of fashion jewellery and accessories for young girls, teens and young women in the United Kingdom and also around the world.
They have a target demographic of girls aged between 3 and 18 years old, and have successfully achieved a 95% brand awareness in this group.
At the time of writing, Claire’s have 3071 stores located in 18 countries around the world, plus another 426 franchised stores in 29 countries.
The stores are designed to be a “treasure hunt” in order to make visits fun for customers and encourage them to find other things than that which they originally came in for.
In this way, Claire’s hope to encourage girls to be able to find their own style and way of expressing themselves, using a range of makeup, hair products, jewellery and accessories and so make Claire’s become the brand of choice for girls of all ages.
The Claire’s website blog offers fashion advice for all sorts of occasions, whether it’s going on holiday, having a night out, news about company promotions and what’s new. It also incorporates news from specific events such as Glastonbury and the World Cup, and also charity events associated with the company’s links to UNICEF.
It offers celebrity news and shows how the company product range can help their customers get the look of particular performers or people in the spotlight.
Other topics include trends either already going or those which are coming.
The website includes video features which demonstrate how to use, apply and wear the products that Claire’s offer, and also have ‘vloggers’ who talk about and show their favourite Claire’s products.
Advice is also given for events such as the school prom, festivals, hen nights and what to wear to those and other events.
Claire’s website is split into categories. The first is for what is currently popular and new to the range, what is trending with girls at the moment, products associated with particular events, Claire’s products which may have been seen in the media and a range of online-only products.
The jewellery section contains ranges of earrings, ring, watches, necklaces, body jewellery as well as more trending choices and suggestions.
The Accessories choices features gift sets, gift packaging, clothes options such as hats and scarves, sunglasses, stationery and also things to decorate a bedroom plus fun accessories for phones and tablets.
Hair products include fascinators, false hair options such as wigs, extensions and wraps. There are ranges of hair styling products, things for holding hair in place and everyday hair related essentials.
The range of makeup includes colouring for lips, eyes, nail colour and care, false nails, body makeup, adhesive temporary tattoos and a selection of fragrances.
Claire’s also have product ranges for kids which include their own mini accessories, hair and makeup, things for dressing up and character based toys and stationery.
Claire’s offer a” super saver free delivery” on orders taken on the website of over £21.
Claire's offer a returns policy for when you're not 100% happy with the goods you've received. If you'd like to return an item, you must do so within 28 days of receiving your goods. However, if your item was part of a promotion such as '3 for 2' or 'buy one, get one half price', you must return the whole order.
Claire's also won’t accept certain items being returned due to hygiene reasons. These include unsealed cosmetics, pierced earrings and jewellery sets that contain earrings or body jewellery. However, if you need to return one of the aforementioned items because they were faulty, there is an exception.
Opening Hours and Contact Information
UK: 0345 603 6088
Europe: 00800 2627 5859
Rest of world: (+44) 121 206 1001
Telephone orders can be placed at the following times:
9 - 6pm Monday to Friday
9 - 5pm Saturday
Bank holidays: 10-4pm
The website is always open, but stores opening hours will be governed by their location and will abide by the business hours of the host shopping centre.
Company Registration Information
Registration number 03115188
Registered Head Office:
Head Office Address
Unit 4 Bromford Gate,