Sign up to get Disney Store discount code savings delivered to your inbox.
Disney Store has been putting smiles on children's faces since 1987 with its unique collection of original, authentic and absolutely genuine Disney toys, 90 per cent of which are exclusive to Disney Store. All Disney Store exclusive gifts bear the store's insignia, the company's 'stamp of approval' and token of pride and commitment.
The very first Disney Store opened in Glendale, California in 1987, and it was followed by 49 others in just three years. The Disney Store on Oxford Street, London, was opened in November 1990, and was the first overseas store.
Disney Store offers the widest collection of Disney character toys and dolls, featuring many exclusive character ranges designed by in-house artists who excel in their field. The result of their work is a range of products that depict the magic of Disney films.
All Disney Store products undergo a quality control process that involves rigorous in-house testing which complies and exceeds industry guidelines.
Returns terms and conditions
If you're not completely happy with your order once it's arrived, don't worry. You can simply return it to the Disney Store for a full refund or exchange. You must email the Disney Store notifying them that you wish to return your goods, also filling in a returns forms, found here.
You have 14 days to return your order and can expect a full refund, including the original cost of delivery however, you are responsible for the cost of returning the goods. If you are returning an item because it was an error or faulty product on behalf of the Disney Store, they will refund the returns postage cost.
Opening Hours and Contact Information
You can also contact Disney Store UK round-the-clock via e-mail form for non-urgent matters. They aim to respond within 48 hours. Otherwise, you can use the official customer service e-mail address,firstname.lastname@example.org.
Should you have more urgent matters to discuss with the Disney Store team, the +44 (0)800 014 9648telephone number is free from a landline, but network charges apply for mobile telephone calls. The Disney Guest Service Centre is available at this number from Monday to Friday between 8am and 7pm, on Saturdays, between 10am and 3pm, and on Sundays from 11am to 4pm UK time. Please note that the Disney Guest Service Centre is not available on Public Holidays and UK Bank Holidays.
The nostalgic customer is invited to write at the following postal address: The Disney Store Ltd, Guest Services, Mail Code 2922, 3 Queen Caroline Street, London, W6 9PE, U.K.
For face-to-face customer service, locate your nearest Disney store using the Store Locator feature on the website, which is available at http://www.disneystore.co.uk/guest-services/store-locator/
Company Registration Information
THE DISNEY STORE LIMITED
Registered Address: 3 Queen Caroline Street, Hammersmith, London W6 9PE, United Kingdom.
Company Registration Number: 02523767
VAT number: 576962483
Head Office Address
3 Queen Caroline Street,