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Footasylum is an established high street retailer, specialising in supplying the latest footwear brands, trends and styles as well as a collection of fashion clothing for men, women and kids. The company came to fruition in late 2005, developing itself over the last 9 years and resulting in trading across 29 high street stores and a successful online shop.
They have built a strong following by stocking some of the most beloved, fresh, young fashion and sports brands on the market to date. As well as being the UKs official stockists of Nike trainers, Adidas trainers, Hype and Creative Recreation, their full repertoire includes: Vans, Beck & Hersey, Converse, Toms Footwear, Franklin & Marshall, Voi Jeans, UCLA, Supra and Criminal Damage.
You’ll notice a very common theme running throughout the Footasylum brand. Whether you’re reading brand descriptions or individual footwear write-ups, there is a tremendous amount of passion laced throughout. Their passion for all things footwear and the subcultures that are associated with them is used as a unique strength to help them connect to their customers.
They understand how wearing the rights trainers is less of just being a practicality and more of an individual’s way of life to convey their individual character. This is their main motivation for ensuring every brand that can offer this kind of individuality and cutting edge is featured at Footasylum.
This leads to an eclectic range of products taking centre stage at Footasylum. Contnually priding themselves on being one step ahead of the footwear, trainer, sportswear and street fashions when it comes to brands. By demanding unrivalled levels of quality, choice and style from all of the brands that make it onto their site, customers are unlikely to find a more diverse range anywhere else on the web.
Industry leaders and classic sportswear brands like Adidas, Nike and Converse might be the first brands you associate with footwear retailers but they take the time to source exciting new brands that are up and coming on the street fashion scene, such as Sik Silk, Original Geek and Hype.
How to return your items
Returning unwanted or unsuitable goods to Footasylum is simple and easy. Items brought online can be returned to store or by post. Your package will be delivered with a returns slip and all you have to do is fill this in, wrap the package securely and then post. £2.50 will be deducted from the amount refunded to you unless the item was faulty in which case they take care of this cost for you.
You can also return items brought online in store within 14 days of purchase. Bring along your payment card and shipment notice as proof of purchase and the staff will have everything sorted in no time.
Items brought in store must be returned to the store within 14 days with the receipt. These items cannot be returned via post. Refunds are not available on these items unless faulty but exchanges or gift cards are offered if you are not happy.
Christmas is a time where people are more often buying for another rather than themselves, for this busy buying period the returns policy has been extended so items brought before Christmas can be returned until 11th January.
Social Profiles and Links
Opening Hours and Contact Information
You can get in touch with Footasylum’s customer service department by phone on: 08442090804
Lines are open Monday to Friday 9am – 5:30pm and Saturday to Sunday 9am – 4:30pm
Find which of the 2 high street stores is closest to you through the store locater. You’ll find the relevant opening times from there.
Store Locator: http://www.footasylum.com/page/storelocator/
Company Registration Information
Footasylum’s company registration number: 05535565
Head Office Address