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Holland and Barrett is the name of one of the most popular health food chains in the whole of the United Kingdom. It was founded over one hundred and forty years ago and during that time has grown to include over seven hundred stores in seven countries, including China, South Africa and the Republic of Ireland. In the Netherlands (Holland), the group operates under a different name from the one it uses in all the other countries, most likely to avoid the confusion of using the country’s name in the business name.
Holland and Barrett offers products in multiple sub-niches within the overall health foods market. The niches they provide health products in include personal care products such as aromatherapy oils and chemical free toothpastes, a wide range of vitamin and mineral supplements catering for a large number of different preferences, weight management products and nutrition products specifically designed for sports. The majority of Holland and Barrett’s business is done in its many stores across the UK, however, increasingly many of its customers are making their orders online at the Holland and Barrett website.
Holland and Barrett is known for regularly updates its line of products to match the current trend in the health and nutrition marketplace. Examples of this include offering acai berry products and an ever expanding range of gluten-free products to its customers. Even though the company has built up a very loyal customer base who have largely stuck with it even in the face of cheaper online-only alternatives, it still relies on some celebrity advertising (Kim Wilde, David Jason, Alan Davies) to keep up a positive image. Its knowledgeable and helpful staff have helped create strong customer loyalty. This is helped by its regular cut-price offers and loyalty scheme.
Delivery and Returns
Holland & Barrett provide free standard UK delivery on all orders over £20. After dispatch, these will be delivered in 4-5 days, between the hours of 8am and 9pm.
If you require international delivery, there is an additional charge of £6.95, which includes the Republic of Ireland and Channel Islands. Delivery time will take up to 10 days. Holland & Barrett only deliver to European countries.
If you wish to send an item back, you can do so. Whether it’s because the product is faulty or you have changed your mind, return the item in a new, unopened condition to:
Holland & Barrett Direct
Burton on Trent
For more information, visit: http://www.hollandandbarrett.com/info/shipping-returns
Opening Hours and Contact Information
The opening hours of the majority of the UK’s Holland and Barrett stores is between 09:00 - 17:00. However, in the case of most stores, the opening hours are shorter on a Sunday.
Products can be bought from the Holland and Barrett website at any hour and on any day of the week.
Company Registration Information
The address of the main contact office is:
Holland & Barrett Retail Limited
Samuel Ryder House