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Though the company was only founded in 1999, it did not take long for HQ Hair to establish themselves as serious players in the hair and beauty business game, earning themselves a reputation in the industry within no time at all. Fifteen years and many sales and accolades later, HQ Hair have well and truly cemented their status as online leaders in the world of hair and beauty products and accessories, stocking all the hottest and most sought after brands.
Not your average beauty stockist, HQ Hair is ran by a team of dedicated specialists who spend each day carrying out research to find the highest quality products from all over the world, which they then review, selecting only the very best amongst them to make available to their customers. This attention to detail, unrelenting passion for their trade and love for the products that they promote through the site are just a few of the reasons why they have such a loyal customer base who come back again and again, choosing them over rival sites who fight hard for their custom.
The range of products available to purchase on the site is far reaching and bounteous, with a strong focus on quality and an aim to make salon quality brands easily accessible to the general public who may wish to splash out and indulge themselves, or their friends and family, from time to time. This includes a vast selection of hair products, including high quality shampoo and conditioner, styling products, oils, repair treatments for problem hair and thinning solutions, with high end brands such as Keratese, Redken, Paul Mitchell and Moroccanoil stocked.
The beauty range is a real sight to behold and nothing short of paradise for those who are fanatical about beauty products and cosmetics. With so many brands all in one place that you can't find on the high street, HairHQ is a dream come true, and every product under the sun is available here.
In the range are acne and anti-ageing products, cleansers, face masks and eye treatments to take care of the skin and treat and prevent damage, as well as enhancers such as tanning products, scrubs and exfoliators. There is also no end of choice when it comes to moisturisers, and highly effective, luxury brands like NuBo, Elemis, Burt's Bees and Elizabeth Arden are all stocked. And that's just the skincare range.
The cosmetics department is a whole other level of wow, presenting a make up selection to die for. Again presenting a host of tempting make up products by brands not available from regular shops on the high street, HQ Hair have everything from essentials such as blusher, bronzer, lipstick mascara and foundation to primer, concealer, lip pencils and eyebrow tools that will transform any face. Brands stocked include NARS, Lord & Berry, Duwop and Urban Decay along with the latest in the popular signature Kardashian range.
Not only do they stock skin and beauty products in abundance, they also have gorgeous perfumes, too, with luxury fragrances available for both men and women. Whether it is a specific signature fragrance you are after or if you are searching for a new scent to try out, with Beyonce, Beckham, L'Occitane, Juicy Couture and Caudalie, amongst many others, there is sure to be something here that sparks your interest.
With some nicely presented gift sets, the site's nail products and bath and body accessories sections are ideal for present hunting, and the tools and accessories section is full of the latest in GHD straighteners and technology for ultimate hair styling and finishes.
Place an order with HQ Hair and then realize it isn’t quite what you wanted? No problem, all you have to do is ring customer services with you order number and let them know why you wish to return it. Once this has been sorted you will receive a unique returns number and all the information on how to send the item back will be sent to you.
Make sure the products are all unused and in good condition otherwise a refund may not be granted. Securely package the item in the original packages in possible and post it back to the address provided.
The price of the returns will have to be covered by the customer unless they are returning a product that is faulty or was delivered broken.
Opening Hours and Contact Information
To contact a member of the HQ Hair customer service team, customers must create a free account or log in using the details they registered when placing an order with the site. After entering their name, email address and choosing a password, they can then fill in an online form submitting any enquiries to the team.
If a virtual message is not sufficient, there is the option to call them directly to speak to someone to discuss any issues or questions on 01618131480, or by writing to them at HQHair.com Customer Service Department, Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich, Cheshire, CW9 7RA.
Their customer service hours are Monday – Friday 8am to 8pm and Saturday – 9am to 4pm, and they are closed on Sundays and Bank Holidays.
Company Registration Information
Gadbrook Park, Gadbrook Way