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The first Neal's Yard Remedies store was established in 1981, by Romy Fraser. In just over 30 years this company has grown to be an award winning health and beauty retailer.
The website was launched in 2000 and since then they have served millions of customers, providing ethical and organic products for face, body, hair and much more.
Neal's Yard Remedies have strong beliefs behind their business, which has helped set them apart from other health and beauty companies. Their 3 key beliefs are people helping people, protecting our precious planet and caring for animals.
These strong ethics have won them plenty of awards in the last 30 years, along with several highly esteemed accreditations, including Best Ethical Brand by the Sunday Times Magazine.
Neal's Yard Remedies also have accreditations from the Soil Association and the BUAV Humane Cosmetic Standards.
Neal's Yard Remedies launched their first organic make up range in 2011, just years after becoming the first CarbonNeutral high street retailer. This combination of caring for the planet and providing top quality products is a huge selling point for the company.
Expanding internationally over the last few years, Neal's Yard Remedies now provides their quality products to countries such as Hong Kong, Australia and Dubai.
Their packaging, which was redesigned in 2000, has won several awards and has now become a distinct brand. Many customers purchase Neal's Yard Remedies products based on the stunning packaging itself!
The company is proud of its British roots, ensuring that all products are designed, tested and made in England. Neal's Yard Remedies were also the first company in the UK to sell certified organic essential oils.
Award winning products from the range include their Frankincense Nourishing Cream, Wild Rose Beauty Balm and Palmarosa Facial Wash. Their organic make up has also been featured in many health and beauty magazines.
Neal's Yard Remedies don't just make health and beauty products, however, they also campaign for their beliefs. A 'save the bees' campaign, called Bee Lovely, was launched in 2011 and over 700 native trees and shrubs were planted in 2012.
The combination of top quality products, beautiful packaging and strong ethics ensures Neal's Yard Remedies a top spot in the UK health and beauty industry.
UK delivery is free on orders over £40, with a range of prices for other delivery options. European and International delivery is also available.
Delivery terms and conditions
All orders from Neal's Yard Remedies are fulfilled by Parcel Force unless otherwise stated. Deliveries can arrive anytime between 8am - 5:30pm Monday to Friday and will require a signature upon arrival. However, if no one is in at the time of delivery, the parcel may be left at your local post office or rescheduled for an alternative delivery date.
UK standard delivery is free when the order is over £40 or priced £4.95 for orders under £40. There is an express delivery option will get your item to you the next working day, providing that you order before noon Monday - Thursday. This service will cost £6.95.
Opening Hours and Contact Information
You can shop using the Neal's Yard Remedies website 24 hours a day, 7 days a week! You can also find the opening hours of their shops, using the stores tab.
The customer service advice line is open from 10am until 5pm, Monday to Friday. It is not available on weekends or bank holidays.
To get hold of the Neal's Yard Remedies customer service department you can call on 01747 834 634 or e-mail firstname.lastname@example.org
You can also get in contact with customer services using the below address:
Company Registration Information
Neal's Yard (Natural Remedies) Limited
Company number: 1597194
Registered head office address:
Latest News and Commentary
Neal's Yard Remedies cannot go a week without making it into a top health and beauty magazine or blog. Their products are highly revered and award winning, including some of their newest offerings.
The Frankincense Intense Cream is a new product on offer, which has already been featured in Marie Claire Loves and won an Earth Day Beauty award. 100% of people tested in independent consumer trials said they skin looks younger when using the product.
There are also new products in the Bee Lovely range, which has so far helped to raise over £40,000 to help save the bees. Neal's Yard Remedies has used these incredible products to raise awareness, and money, for a great cause.
These new products are just the tip of the iceberg for Neal's Yard Remedies this year, with plenty more to come for autumn and winter.