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Sainsbury’s is one of the largest and longest-serving supermarkets within the UK, supplying a range of products from Food & Drink, Home & Garden appliances, Technology and Entertainment, and Finance & Insurance policies to British people for nearly 150 years.
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Sainsbury's is one of the largest supermarkets in the UK and enjoys a reputation of providing top-quality groceries at exceptionally competitive prices. Founded by John James Sainsbury, the franchise began life in London's Drury Lane in 1869, and quickly expanded, becoming England's most successful grocer by the 1920s. John James Sainsbury's slogan, hung over the Drury Lane shop door, was: 'Quality Perfect, Prices Lower' – a maxim that is truer today than ever.
Sainsbury's has always been known for its innovative style of marketing. The company pioneered customer self-service at a time when most grocers kept their stock stored behind a high counter. Furthermore, they also conceived a number of revolutionary ideas that we often take for granted in this day and age, such as a staff uniform consisting of a crisp, white uniform, marble counters, white-tiled walls, and a mosaic-patterned floor, as opposed than the sawdust floors and basic décor of its competitors back in the 19th century.
Additionally, 1922 saw Sainsbury's establish itself as a limited company and the confirmation that it was the UK's biggest grocery chain. John James Sainsbury passed away in 1928 and passed the business onto his eldest son, John Benjamin Sainsbury. John James' final words to his son were 'Keep the shops well lit' – John Benjamin heeded his father's advice, and in the 1930s and 40s, Sainsbury's continued to become more and more successful.
During the Second World War, many of the chain's young male workers were called up to fight for their country, which meant that women were needed to replace them. Many Sainsbury's stores were bombed and damaged, and rationing meant that it was a very difficult time for the company and its workers.
However, despite wartime privations, Sainsbury's continued to innovate and develop its products and services. Subsequently, the first ever completely self-service shop in the UK was opened in Croydon in 1950, and the era that followed also saw an even greater concentration upon the development of its excellent-quality own-branded goods.
Today, Sainsbury's continues to be a dynamic and thriving business, with thousands of stores across the UK that vary in size from giant out of town supermarkets to smaller 'Sainsbury's Locals' that are normally located in town centres. Moving into the 21st century, Sainsbury's created an online store, which is now a popular and successful website that offers an enormous range of goods, with many exciting and tempting offers at any time.
Sainsbury's current grocery delivery service covers 88% of the UK mainland, and certain stores also provide the service in Northern Ireland. Your delivery will be dealt with via your nearest Sainsbury's store, which is equipped with the necessary delivery facilities to provide you with a simple and satisfactory service, devised for your own personal needs.
To qualify for home delivery, you must spend a minimum of £25. However, orders over £40 will be charged a delivery fee of between £1 and £7, and orders under £40 will be charged the maximum delivery fee of £6.95. As of 20th October 2014, Government regulations state that there will be a charge for plastic carrier bags. Sainsbury’s will use a flat rate of 40p for every online grocery order.
Should you need your groceries and other products in a hurry… Sainsbury’s now also offering (where available) a Same Day Delivery service! For this, there is a charge of £9, and this can be utilised at any time before midday, ready for collection from 16:00.
Not just that, but Sainsbury’s also offer a free Click & Collect service on all orders over £40 – and for any order over £100, there is no delivery charge at all.
As well as providing exceptional products and a fantastic shopping experience, Sainsbury’s also prides itself on having a positive impact on the community. It does this by striving to do the right thing by all those involved with the Sainsbury’s brand, whether it is staff, customers, shareholders, or the wider community – and it puts sustainability at the heart of its philosophy.
Sainsbury’s has always had a strong sense of social, environmental and economic responsibility since the 1900s, and that remains true today.
The main issues that Sainsbury’s tackle are helping people live healthier lives by sourcing only the best ingredients for its products, making Sainsbury’s a fantastic place to live, and providing exceptional support to a wide range of local charities up and down the country!
The sainsburys.co.uk website is available at all hours, and many of its stores are also open 24/7. However, to find out the opening times of your nearest Sainsbury's store, visit this helpful webpage, which has the opening times and contact details for all Sainsbury's stores in the UK.
Should, for whatever reason, you have an issue with your order, or with a specific product, Sainsbury’s prides itself on offering fantastic customer service to leave you with an incredible shopping reason. Therefore, you can contact the customer care line hassle-free on 0800 636 262 at the following times:
A company’s social media platforms are often the best medium on which to lodge complaints, and also to keep up with the latest offers, news, and promotions. This is the same with Sainsbury’s, so why not check out their social media accounts? They can be found at:
Also, you can check out the Sainsburys blog page, where you can keep up to date with the latest offers and products, and also the vast amount of community projects that this valued supermarket prides itself on carrying out: https://www.about.sainsburys.co.uk/news
Additionally, you can also check out the Sainsbury’s Magazine for a number of food tips, recipes, and the chance to win great prizes in their regular competitions!
Sainsbury's Company Registration Number is 185647 in England and Wales. VAT number: 660 4548 36.
Sainsbury's Store Support Centre
020 7695 6000
020 7695 7610