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BT is one of the biggest brands around the world and one of the oldest communications company. They are the main provider of telecommunications and services in the UK and in more than 170 countries. Their main duties are to sell their customers broadband, phones, TVs and services.
Everything which they do is built around their customers’ needs and wants, and they believe that “being responsible and sustainable is at the heart of the business.” BT’s aim is to “use the power of communications to improve lives and ways of doing business without costing the earth.”
BT are known for their memorable TV adverts as they include famous faces such as Kris Marshall whose appeared in 40 films, as well as others. These are made to target families, students and business’ to ensure that they make the right choice when it comes to picking their broadband.
Today technology is advancing and they always have to be on the ball to bring their customers the very latest. Their BT business needs to suit and fit around the digital era and it’s certainly doing this as the fibre connects and passes through 19 million homes in the UK and is the second fastest speed.
They’re also the best broadband network in Europe. They decided in 2013 to compete against rivals Sky Sports and launch their first TV channels called BT Sport, as part of another package and it’s become a huge success.
A helping hand
BT is all about communication and bringing people together, keeping them connected. They understand that this is sometimes harder for some people then for others.
It is for this reason that the online store has a whole section devoted to getting people with impairments the right model and package to suit their individual needs. It doesn’t matter if you are hard of hearing, sight, dexterity or mobility BT are here to help. They even offer a section that caters to the not so technologically savvy as it can be a bit daunting when faced with a new bit of kit for the first time.
That’s not all ladies and gents, to make things yet more stress free for users the site is set up with a list of options that change the size and colours of the background and text. It also talks to you if you need it.
Opening Hours and Contact Information
BT have a website which is available to browse their products and services 24 hours a day 7 days a week. If you need to speak to customer services about general enquiries then call 020 7356 5000.
Company Registration Number
BT’s Company Registration number is 02216369
BT Shop Head Office Address
81 Newgate Street, London, EC1A 7AJ